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21.
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Qualité des soins ambulatoires : [publication] : opinion des patients infectés par le VIH
by Marguerat, Isabelle;
Halfon, Patricia;
Stoll, Beat;
Lambert, Henry;
Overbeck, Jan von;
Alberti, Marina;
Burnand, Bernard.
Material type:  Book Publisher: Lausanne : IUMSP (Institut universitaire de médecine sociale et préventive), 2001Online Access: Date de consultation : 12.02.2007 Availability: Items available for loan: IST, Institut universitaire romand de santé au travail; Bibliothèque [PUB-RAP] (1).
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22.
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Qualité des soins [publication]
by Guillain, Hervé.
Material type: Book Publisher: Genève, 1995Availability: Items available for loan: imad, Institut genevois de maintien à domicile; Centre de documentation [GA-896] (1).
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23.
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Qualitätstransparenz in der Hausarztmedizin : [publication] : Ergebnisse der repräsentativen Befragung
by Riedel, Matthias;
Neuenschwander, Peter.
Material type: Book Publisher: [S.l.] : Verbindung der Schweizer Ärzte, 2010Online Access: Date de consultation : 12.08.2011 Availability:
(1)
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24.
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Qualitätssicherung in der gerontopsychiatrischen Tagesklinik : [publication] : Ergebnisse einer Begleitstudie
by Stosberg, Krista;
Lösch, Harald J.
-- Schneider Holger K Material type: Book Publisher: Bern [etc.] : P. Lang, 1997, cop. 1997Availability:
(1)
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25.
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Qualitätsmanagement in Spitälern : [publication] : ein Modell zur Evaluation der Patientenzufriedenheit
by Wüthrich-Schneider, Esther.
Material type: Book Publisher: Bamberg : Difo-Druck, 1998Availability:
(1)
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26.
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Promise and performance in managed care : [publication] : the prepaid group practice model
by Freeborn, Donald K;
Pope, Clyde R.
Material type: Book Publisher: London : Johns Hopkins, 1994, cop. 1994Availability:
(1)
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27.
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Promise and Performance in Managed Care : [publication] : the prepaid group practice model
by Freeman, Donald K;
Pope, Clyde R.
Material type: Book Publisher: Baltimore [etc.] : Johns Hopkins, 1994Availability:
(1)
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28.
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Projet qualité hôpitaux universitaires de Genève - Hospices cantonaux : [publication] : évaluation comparative de quatre questionnaires de satisfaction des patients hospitalisés
by Cathieni, Federico;
Di Florio, Valérie;
Picard-Kossovsky, Michel;
Perneger, Thomas;
Burnand, Bernard.
Material type: Book Publisher: Lausanne : IUMSP (Institut universitaire de médecine sociale et préventive), 2001; [Genève] : HUG, Direction médicaleOnline Access: Date de consultation : 12.02.2007 Availability: Items available for loan: IST, Institut universitaire romand de santé au travail; Bibliothèque [PUB-RAP] (1).
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29.
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Praktische Erfahrungen mit Qualitätssicherung in der psychiatrischen Pflege : [publication] : Überprüfung der Pflegequalität anhand eines Pflegestandards über "Bezugspersonenpflege und Pflegeprozess" auf einer gerontopsychiatrischen Langzeitstation
by Hüwel, Rainer.
Material type: Book Publisher: Embrach : Psychiatrie-Zentrum Hard, 1996Availability:
(1)
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30.
|
Politiques de santé et attentes des patients : [publication] : vers un nouveau dialogue
by Dujardin, Bruno.
Material type: Book Publisher: Paris : Ed. Karthala : Ed. Charles Léopold Mayer, 2003Online Access: Date de consultation : 26.09.2005 Availability: Items available for loan: imad, Institut genevois de maintien à domicile; Centre de documentation [GA-772] (1).
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31.
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Perceptions of healthcare : [publication] : a survey of patient organizations concerns
by -- Consensus Research Group (New York);
International Alliance of Patients' Organizations Material type: Book Publisher: [London] : IAPO, 2006Online Access: Date de consultation : 11.09.2006 Availability:
(1)
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32.
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Patients perspective in assessing the quality of care : [publication] : toward the development of a managerial tool for the strategic level : final report Healnet
by Roberge, Danièle;
Pineault, Marc;
Pineault, Raynald.
Material type: Book Publisher: Montréal : GRIS (Groupe de recherche interdisciplinaire en santé), 2000Availability:
(1)
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33.
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Patientenzufriedenheit in Schweizer Spitälern [publication]
by Eisler, Richard.
-- Comparis.ch Material type: Book Publisher: Zürich : Comparis.ch, 2007Online Access: Date de consultation : 18.02.2008 Availability:
(1)
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34.
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Patientenzufriedenheit bei ambulanten Operationen : [publication] : Einflussfaktoren der Patientenzufriedenheit und Qualitätsmanagement im Krankenhaus
by Blum, Karl.
Material type: Book Publisher: München : Juventa, 1998Availability:
(1)
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35.
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Patientenzufriedenheit : [publication] : die Helsana Studie
by Beule, Wolfgang;
Müller, Max;
Spicher, Benjamin.
Material type: Book Publisher: Bern : SGGP (Schweizerische Gesellschaft für Gesundheitspolitik), 2004, cop. 2004Availability:
(1)
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36.
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Patientenbefragung als Instrument zur Qualitätssicherung beim Operieren im Krankenhaus : [publication] : theoretische Grundlagen und empirische Ergebnisse
by Blum, Karl.
Material type: Book Publisher: Deutsche Krankenhaus Verlagsgesellschaft, 1995Availability:
(1)
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37.
|
Patientenbedürfnisse im Gesundheitswesen : [publication] : die Rolle von Patientenbedürfnissen in der Reformdiskussion des deutschen Gesundheitswesens
by Haase, Ingo;
Dierks, Marie-Luise;
Schwartz, Friedrich Wilhelm.
Material type: Book Publisher: Sankt Augustin : Asgard, 1995Availability:
(1)
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38.
|
Patient-centered care : [publication] : a model for restructuring
by Parsons, Mickey L;
Murdaugh, Carolyn L.
Material type: Book Publisher: Gaithersburg, Md. : Aspen Publishers, 1994Availability:
(1)
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39.
|
Patient satisfaction : [publication] : understanding and managing the experience of care
by Press, Irwin.
Edition: 2nd ed.Material type: Book Publisher: Chicago Ill. : Health Administration Press, 2006, cop. 2006Availability:
(1)
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40.
|
Patient compliance and satisfaction with physician influence attempts : [publication] : a reinforcement expectancy approach to compliance-gaining over time
by Klingle, Renée Storm.
Material type: Book Publisher: Ann Arbor, MI : UMI, 1994Availability:
(1)
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