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What are the best strategies for ensuring quality in hospitals ? [publication] /

by World Health Organization. Regional Office for Europe. Health Evidence Network; Ovretveit, John.
Material type: materialTypeLabelBookSeries: Health Evidence Network reports.Publisher: Copenhagen : WHO Regional Office for Europe, 2003Description: 21 p.SAPHIR theme(s): Hôpitaux - Etablissements de soins et d'accueil | Qualité - Evaluation - AccréditationMeSH subject(s): Quality of Health Care | Hospitals | Hospitals -- standards | ReviewPUBLICATION TYPE SAPHIR: ReportOnline resources: Date de consultation : 15.02.2008 Summary: Ensuring the safety of patients and personnel and improving quality have become important objectives for national health systems in developed and developing countries alike, in response to research highlighting poor quality, increasing patient expectations, and media reports. There is a general belief, supported by growing research literature, that there are effective methods to improve quality and safety. Health care organizations are increasingly expected by governments, funders and patients to introduce quality control systems and outcome improvement strategies. Many health care managers and practitioners also believe that action should be taken, but are unsure of how to proceed, especially within resource constraints. There are many approaches to improve quality and safety, and diverse strategies to encourage hospitals to do so. Which strategies are most appropriate and cost effective for a particular hospital in a specific situation? Which approach should a government or funder promote? [...] [P. 4] Résumé français: http://www.euro.who.int/HEN/Syntheses/hospitalquality/20031125_3?language=French
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Ensuring the safety of patients and personnel and improving quality have become important objectives for national health systems in developed and developing countries alike, in response to research highlighting poor quality, increasing patient expectations, and media reports. There is a general belief, supported by growing research literature, that there are effective methods to improve quality and safety. Health care organizations are increasingly expected by governments, funders and patients to introduce quality control systems and outcome improvement strategies. Many health care managers and practitioners also believe that action should be taken, but are unsure of how to proceed, especially within resource constraints. There are many approaches to improve quality and safety, and diverse strategies to encourage hospitals to do so. Which strategies are most appropriate and cost effective for a particular hospital in a specific situation? Which approach should a government or funder promote? [...] [P. 4] Résumé français: http://www.euro.who.int/HEN/Syntheses/hospitalquality/20031125_3?language=French